Mobile computing hot in the UK
Category: Mobile Work Force Tips
Small business owners across the United Kingdom are turning to mobile devices to help their staff members improve business operations all around.
Myron Hrycyk, the chief information officer at utility company Severn Trent, told Computerworld UK that his company is weeding out various outdated ways of conducting business and is turning to mobile computing to improve the way it serves its customers.
“We have got around 2,000 field workers, out repairing leaks and maintaining our infrastructure,” he told the news source. “Over the last few years, we’ve provided them with tough, ruggedized laptops, which work in the field, are easy to use and give our people all the information they need.”
Small business owners can take advantage of the trend displayed by Severn Trent, and update the way they conduct business. In upgrading technology and software, and equipping field service technicians with the tools and equipment necessary to improve customer satisfaction, small businesses in the HVAC, pest control, plumbing and electrical industries can give themselves the best chance at gaining a larger share of their respective markets.