FieldAware can help you turn your field staff into lead generators so that every job they do has the potential to generate add-on work or up-sells. But you don’t have to train them as salespeople. In fact, you don’t want them to be salespeople. What you do want is for the field staff and technicians to make you aware of opportunities they see while at the customer site.
Use our native mobile apps to prompt (even mandate) your field staff to look for opportunities, whether it’s
Have them all hunting for new business automatically, without slowing them down. Field staff can be lead generators if they have our native mobile apps to help them identify opportunities at the jobs they’re already working, and then seamlessly communicate that to the office.
FieldAware gives you the power to maximize efficiencies at every step of the way. When a call comes in, you’ll have all the information you need to handle the request right at your finger tips.
FieldAware centralizes the information so it’s available to all staff members in real time. No more putting people on hold or having to call them back while you chase down information. You can handle calls to completion the first time. We deliver functionality that increases your efficiency at every step of the way, eliminating bottlenecks and putting your entire team on the same page.