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We're a Technology Trailblazer

FieldAware has been announced as a winner in the Mobile Technology Trailblazer category of the 2014 Tech Trailblazers Awards. FieldAware was the only field service management software company nominated. Congratulations to jMango 360 for winning the… View More

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Video Case Study - Builder Security Group

FieldAware recently visited one of our clients, Builder Security Group (BSG), in San Antonio, Texas. Ronnie, CEO of BSG, loves that FieldAware has brought his company into the 21st century.  Watch the video and learn how BSG has improved its efficiency and operations since implementing FieldAware’s… View More

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The History of Software (Infographic)

Capterra recently released an infographic showing the rise of software through history (we show up down there in 2009). Software has come a long way since the first mechanical… View More

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Video Case Study: FieldAware enables its users to be at the door while the competitors are still quoting.

Recently FieldAware had the opportunity to go to one of our client’s offices and see our software in action.  We sat down with Vikki, Project Coordinator, who works as the main dispatcher and spends the most time using our software. We were able to see Vikki in action, working in the dispatching room and receiving and assigning work orders. Vikki loved the ease of use of the software, and how it took the chaos out of her day. Take a look… View More

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2014: The Year in Review

With 2015 upon us, we thought it would be a good time to reflect back on 2014. But first, we humbly and sincerely thank you for following us on the blog, Twitter, Facebook, Google+,… View More

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Thoughts on Evaluating a Field Service Automation Solution: On-Going Support

This is our 10th and final post in the “Thoughts on Evaluating a Field Service Automation Solution” white paper series. You can download the complete white paper here. Outstanding customer support is the final and yet perhaps the most important factor in choosing a Field Service Automation Solution. If a problem should arise,… View More

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Thoughts on Evaluating a Field Service Automation Solution: On-boarding, Implementation & Training

This is our 9th post in the “Thoughts on Evaluating a Field Service Automation Solution. You can download the complete white paper here. Choosing a Field Service Automation Solution takes a lot of thought.  Not only do you have to think about how your business operations will change, but you have to think about how to migrate all… View More

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Thoughts on Evaluating a Field Service Automation Solution: Intelligence

This is our 8th post in the “Thoughts on Evaluating a Field Service Automation Solution” white paper series. You can download the complete white paper here. Identifying business trends is critical to growing revenue, retaining customers and in­creasing the productivity of field personnel. It’s also important as a means of… View More

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Thoughts on Evaluating a Field Service Automation Solution: Visibility

This is our 7th post in the “Thoughts on Evaluating a Field Service Automation Solution” white paper series. You can download the complete white paper here. What do managers and executives need every minute of every day? They need to know what is happening in their business. It’s important therefore, that the Field Service Automation… View More

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Thoughts on Evaluating a Field Service Automation Solution: Customization

This is our 6th post in the "Thoughts on Evaluating a Field Service Automation Solution" white paper series. Get the full white paper here. Every field service operation is unique. That’s why it’s so important that you choose a Field Service Automation Solution that can be customized to meet the unique… View More