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Is now the right time for a field service solution?

Your business may have gotten to the point where the current way of operating your field service department is no longer optimal. You may have looked into different CRM, ERP and Field Service Management software solutions to see if there's an answer but it's a long process with a lot of vendors and features to vet. In addition there are potential change management and implementation issues to overcome: Is now the right… View More

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Where is the Future of Field Service?

Have you ever wondered what the future of field service will look like? Are you worried about staying on pace with your competitors? A recent study by GigaOM Research found that 75 percent of all U.S. businesses are using some type of cloud-platform for business applications. Are you a part of that 75%? Another data point from the study found that "both business and IT (68% of total respondents) see greater migration to the cloud as… View More

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Video Case Study - Builder Security Group

FieldAware recently visited one of our clients, Builder Security Group (BSG), in San Antonio, Texas. Ronnie, CEO of BSG, loves that FieldAware has brought his company into the 21st century.  Watch the video and learn how BSG has improved its efficiency and operations since implementing FieldAware’s… View More

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Video Case Study: FieldAware enables its users to be at the door while the competitors are still quoting.

Recently FieldAware had the opportunity to go to one of our client’s offices and see our software in action.  We sat down with Vikki, Project Coordinator, who works as the main dispatcher and spends the most time using our software. We were able to see Vikki in action, working in the dispatching room and receiving and assigning work orders. Vikki loved the ease of use of the software, and how it took the chaos out of her day. Take a look… View More