How To Get Started With FieldAware’s Field Service Software
Transitioning from one software to another can be a challenge for many organizations, and the stakes are even higher when the software serves an integral role in core business processes. When mishandled, the transition can result in errors, lost data, project delays, and more as you migrate from one platform to another and employees learn to use the new software.
When your organization realizes the need to implement a new software solution, it is essential that you choose software that is primed for seamless integration. FieldAware has optimized the implementation process to ensure that the field service organizations transitioning to our software can continue operations without missing a beat. Learn how you can integrate FieldAware field service management software quickly and painlessly through the steps below.
Receive Your Free Demo
For many, the implementation process begins with a platform demonstration. We show you the ins and outs of FieldAware’s field service management software and highlight the features that you can utilize when applied in your specific organization. Our demos are administered by knowledgeable professionals who are happy to answer any questions that you may have about our platform and the implementation process. They are the best way to learn about the benefits of using FieldAware as your field service management software.
Meet With a Solution Consultant
Upon completing your free demonstration and deciding that you would like to learn more about a customized field service management platform for your organization, we’ll schedule a meeting with one of our solution consultants. We’ll use this meeting to learn more about your organization and the specific features, forms, and extensions that will best suit your organization's existing functions and processes. The information gathered here will serve as the groundwork for the configuration and implementation process.
The Configuration and Implementation of Your Customized FieldAware FSM Platform
The configuration of your customized field service management software begins with a kick-off meeting consisting of representatives from your team and our implementation team. We’ll use this meeting to validate any and all configuration requirements before designing your platform, custom forms, and assisting in the data migration. After thorough testing on behalf of both our team and yours, the platform will be deemed ready for deployment amongst your organization.
Comprehensive Training Through FieldAware
Before fully relying on FieldAware for your field service operations, your office and field teams will receive hands-on, specially tailored training on the utilization of your new platform. Your team members will be experts in your field service management software before it’s ever utilized in the field, reducing the risk of delays, errors, or other challenges during the early days after the transition.
24/7 Customer Support
In addition to the training received through FieldAware, your team will have access to customer support 24/7. Our live support team is in place to provide rapid resolution to any roadblocks that your team might experience, reducing downtime for your office and field personnel.
Our implementation process is just one of many reasons that FieldAware is the top field service management software provider on the market. Our flexible, configurable, and easy-to-use software is backed by a team of experienced professionals dedicated to ensuring that your team has the platform they need to do their jobs as efficiently as possible. Learn more about what makes FieldAware great.