Expands international footprint with language localization, starting with French
Plano, Texas and Dublin – April 28, 2016 – FieldAware, a leader in mobile, cloud-based field service automation solutions, has announced the availability of its Spring product release, the latest software release for its mobile field service management solution. This release includes integration to leading accounting software packages and moves the solution forward globally with its availability in French language localization.
“We continue to focus our software releases on bringing additional value to our customers and adding market-driven features and functionality,” said Andy Murphy, director of product development at FieldAware. “Today we are announcing our latest accounting integrations to further strengthen our integration portfolio. This means businesses with established technologies already in place can seamlessly add FieldAware to their current infrastructure with minimal risk and accelerated benefit. In addition, we have quickly reacted to increased international demand by leveraging our agile software to release our first in a series of language localizations.”
The integration of FieldAware’s mobile solution with the Sage, Xero and Quickbooks Online and Desktop platforms enables customers to streamline invoicing. When a work order is complete, and a job is closed-out on a field worker’s mobile device, an invoice can be automatically generated in the back office. The invoice includes all costs related to the work order, such as the cost of service and any parts/inventory consumed, and can be sent to the customer immediately. The result should be an improvement in days sales outstanding (DSO) metrics by getting the job billed immediately; and less leakage because nothing falls through the cracks, every part is accounted for and every job is billed, by connecting the job in the field directly with accounting. Integration of FieldAware with a customer’s accounting system also means that new companies, contacts and parts can be created in either system and automatically synced to both platforms.
“Integration with best-in-class technology platforms will continue to be a priority for us,” said Lynn Jones, VP, Marketing at FieldAware. “Integrations like these accounting packages, and our NetSuite and Salesforce.com integrations, help our customers drive their businesses strategically and extend the value of their incumbent systems.”
French is the first language to be released as part of FieldAware’s language localization and international expansion strategy. Available on both the FieldAware web-based app and mobile app, it allows French-speaking businesses to immediately take advantage of the mobile-first field service offering provided by FieldAware. Additional languages will be added with each new quarterly feature release.
FieldAware’s made for mobile solutions provide field personnel with mobile tools that increase their productivity, generate more revenue and turn customers into brand advocates. Its Web-based back office functions are built on a flexible, cloud-based architecture with unlimited configurable fields that can accommodate virtually any business process. FieldAware’s solution is integrated with the leading CRM, ERP and accounting systems and easily integrates with a business’s custom back office applications.