FieldAware apps on Windows mobile devices help service organizations optimize their operations in the field
PLANO, TX and DUBLIN – November 23, 2015 – FieldAware, the leader in made-for-mobile, cloud-based field service automation solutions, is now available on Surface Tablets and Windows Phones. For companies choosing the Microsoft platform to support their mobile workforce, the addition of FieldAware mobile apps give them industry-leading mobile service management capabilities. It enables service organizations to connect back office operations with service professionals in the field to automate the entire service process, from schedule and dispatch to work order management and billing. Field service automation improves customer service and efficiency by streamlining processes, increasing accuracy and providing service professionals with the right resources, when and where they need them.
We are excited to be supporting Windows mobile devices which, combined with our mobile field service technology, provide some unique features and benefits for service organizations,” said Lynn Jones, Vice President, Marketing at FieldAware. “More and more of our customers are excited about the potential of the Surface tablet, particularly in organizations with larger mobile workforces.”
The Surface tablet is a powerful device – the performance of a computer with the portability and ease-of-use of a tablet. FieldAware apps running on Surface tablets have the following benefits:
- Speed – more CPU makes everything faster
- User Experience – larger surface area enables new options for more intuitive and efficient presentation of information and workflows; UI is optimized to match the Windows UI for ease-of-use and ease-of-adoption
- Flexibility – keyboard and pen make it easy to run both FieldAware mobile and web apps on the same device, allowing for schedule/dispatch and other back office functions from the field
Convenience – Native Microsoft Office applications can be run from anywhere FieldAware’s made for mobile solutions provides field personnel with mobile tools that increase their productivity, generate more revenue and turn customers into brand advocates. Its Web-based back office functions are built on a flexible, cloud-based architecture with unlimited configurable fields that can accommodate virtually any business process. FieldAware’s solution is integrated with the leading CRM, ERP and accounting systems and easily integrates with a business’s custom back office applications.