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Waste Industry Compliance in the Field

It’s estimated that by the year 2025, there will be a 70% increase in solid waste generation. As the population grows, bio waste and the need for its proper disposal is on the rise as well. In response, government agencies are increasing efforts to protect the public safety and the environment. Waste management companies are now under greater scrutiny to comply with regulations that ensure the appropriate disposal of the refuse they’re responsible for. To ensure compliance, this has created a need to track, monitor and report activities through mobile field service technology that helps to efficiently run operations in a manner that meets demand. A lapse in procedure can be costly, not only to the company through penalties and fees, but potentially to the public health and local environment.

Bio waste and hefty fines

Bio waste, including potentially infectious material, requires even more strict regulations. In its June 2014 report, the EPA reported that for violations of environmental policies, it issued $187 million in fines for FY 2013. Field service management applications can provide checklists that include steps for decontamination before transfer and route tracking to verify bio waste is processed properly and in a timely manner.

Equipment maintenance and safety requirements

Every vehicle that’s not on the road can cost a business daily revenue and may put a strain on operations to make up for the gap. Tires and other moving parts require regular maintenance to ensure vehicles are road worthy and safe for dispatch. For this reason, maintaining service and repair records that can alert field service workers and back office employees of upcoming service dates allows for proper equipment rotation, but protects the company from safety violations and fines.

How can field service management software help?

While pick up, delivery, and transfer of receptacles and packages is a standard practice, field service management software provides the ability to track each asset live on routes. Workers can manage tasks, log, scan, and take photographs within the application to establish a history and have that information communicated instantly to back office operations. Rather than spending valuable time confirming receptacles have been processed, this ability enables waste management companies to streamline verification of compliance in a timely manner. In the event of an audit, details such as waste stream identification and signed certificates of destruction – with verification of certificate delivery – can be easily recalled.

The growth of waste and the resulting increase in regulations is pushing waste management companies to seek better solutions to keep track of field activites. Using field service management software can be a key technology in protecting the business and the public alike.


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