The food service industry runs on equipment.

Refrigeration, ventilation, cooking and cleaning equipment – the food service industry depends on properly working equipment to open the doors for business.

Food Service Equipment Support

Food service businesses are fast-moving.  Every minute of up-time has potential for revenue and the smallest amount of downtime comes right off the bottom line.  For companies manufacturing and servicing food service equipment, responsive and high-quality service delivery is critical.  A mobile field service management solution enables you to:

  • Gain visibility into your field service operation that enables you to respond quickly to emergency service calls and resolve issues quickly – where is the closest tech with the skills for this job?

  • Give service technicians tools to up-sell and cross-sell right on their mobile devices.

  • Increase productivity (number of jobs billed) by 20-30% within the first six months by automating scheduling and dispatch functions.

  • Leverage a self-service customer portal for service requests and service tracking to reduce administrative burden and provide a differentiated customer experience.

  • Introduce new services quickly and easily with custom-configurable fields and workflows.

  • Document safety and compliance conformance with time and geo-stamped photos and videos from the job site.

Visit our Resources page to learn more about FieldAware’s benefits.