Mobility empowers medical equipment manufacturers to better deliver, service and support the lifesaving tools their customers depend on.

Medical Equipment

Medical Equipment manufacturing is a growing market, but it is also highly competitive and strongly regulated. Because of this, many manufacturers have chosen to focus more on providing superior service as opposed to pure revenue.

Medical equipment manufacturing benefits from field service automation with FieldAware through the ability to:

  • Offset fluctuations in business opportunities because of changing government regulations
  • Customize ad hoc dashboards to achieve more agility in response to trends such as equipment failure and field performance
  • Collect field data which can provide visibility into field operations for more successful contract bidding
  • Support preventative maintenance programs to ensure healthcare facilities maintain operational equipment
  • Harness the power of Smart Scheduling to route the appropriate engineer to the right medical equipment Include service contracts, warranties and editable PDFs on mobile devices to improve customer satisfaction


Industry Expertise:

While breakdowns or service interruptions in other industries can lead to loss of production and revenue, unexpected downtime of medical devices can be critical to a patient’s health. Because of this, scheduling of maintenance and repairs becomes more complex. Ensuring reliable service and uptime can mean life or death. With FieldAware, you will be able to increase the efficiency and productivity of your field services, leading you to improve confidence and quality in your equipment.

Our FieldAware field service management solution has served customers in diverse medical device manufacturing companies, specifically including:

Hospital Equipment

Surgical & Medical

Laboratory Equipment



Medical Imaging


Make the Move to Mobility
[White Paper]

  • Examine how mobile data collection platforms are empowering medical services managers.

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Measuring What Matters
[White Paper]

  • Where are we in the evolution of field service analytics for medical equipment? 

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Smart Scheduler

  • Explore our video to learn how to harness the power of Smart Scheduling to route the appropriate engineer to the right medical equipment.

Learn More