Visitor Monitoring

FieldAware for NetSuite

Extend your existing (or prospective) NetSuite implementation to field operations.

 

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Field Service Profitability

Improve the profitability of each and every service call

  • Generate more revenue and improve productivity
  • Increase customer satisfaction and service uptake
  • Reduce operational costs

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Visibility and Real-Time Connectivity

Instantaneous transactions in the field – immediately available in NetSuite

  • Mobile access to NetSuite customer, location, asset and inventory information
  • Scheduling and dispatch, electronic signature capture, photo and video attachments
  • Intuitive interface, offline functionality, iOS, Android and Windows for phones and tablets

Focused on the Technician

The most important and expensive asset in every field service organization

  • Improve the customer experience and increase customer loyalty
  • Promote the brand and improve technician productivity
  • Real-time service excellence

“The system is updated continuously as items are entered into the workflow. It’s a huge increase in productivity not having to chase data.”


Kevin Starkey
Operations Manager, Generator Systems

Real Results from Real NetSuite Customers

 

Generator Systems

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Intimus International

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ReSource POS

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