Field Service Mobile Applications

FieldAware's mobile apps are designed to be simple to use, yet feature packed.

 

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Mobility is the Heart of Service

FieldAware is made-for-mobile, meaning mobility is at the forefront of our innovations. Our unique combination of rich mobile features built over a user-friendly interface means that FieldAware customers see a 27% increase in business productivity. All FieldAware mobile apps are native and offline enabled, meaning customer data is always at your fingertips.

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Get the Job Done Right - On the First visit

For a service business, every truck roll costs money. FieldAware reduces or eliminates the need for multiple visits by putting customer work history, asset tracking capabilities and job documentation at the field engineer's fingertips. Because there is no need for stacks of paperwork, the back office can see the job status in real-time and field engineers have everything they need right from their mobile device.

From Work Order to Cash in Record Time

FieldAware provides a direct pipeline through which work orders can be delivered to field staff. Field personnel can find the fastest and most efficient route to customers, add job details such as photos and videos. and get customer sign off on the completed job. The back office can deliver an invoice in a few simple clicks and allowing your company to get paid faster and increase the profitability of every job.

"Our paper work orders are virtually gone, the office staff is happy, and the field techs are generating about 15% more business than last year in roughly the same amount of time. Our cash flow has also improved because we’re able to invoice for work immediately after jobs are complete. It’s a whole new business.”


Chris McFadden
President - Cross Refrigeration

Operations Benefits

  • Eliminate the need for timely status checks to the field
  • Customer, asset and job data are accessible anywhere, anytime
  • Field staff can be fully trained in as little as two hours

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Executive Benefits

  • Reduce days sales outstanding (DSO) by eliminating paperwork and reentry of data
  • Monitor service metrics to repair revenue leakage
  • Reduce customer churn by 22% by arming your field staff with customer data

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IT Benefits

  • User onboarding is as simple as downloading the app and logging in
  • Native application works offline - where no data connection is available

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