Gartner Report: The Six Categories of Field Service Management Application Functionality and Why You Need Them


Gartner reports that confusion exists around the capabilities of field service management. As a result, there can be a poor understanding of the opportunities, for increased revenue, cost-efficiency and customer loyalty that some competitors are taking advantage of.

To find out more, FieldAware is pleased to offer exclusive access to a report from leading analysts, Gartner.

The report provides an assessment of the six categories of field service management functionality to help with decision-making. They look at the likely benefits of each category to organizations, helping to evaluate current and future technology needs for implementation and selecting the categories with the best returns for a business.


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Gartner, The Six Categories of Field Service Management Application Functionality, Jim Robinson, 6 March 2018

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