The Food Service Industry Runs On Equipment.
Food service businesses are fast-moving. Every minute of up-time has potential for revenue and the smallest amount of downtime comes right off the bottom line. For companies manufacturing and servicing food service equipment, responsive and high-quality service delivery is critical. A mobile field service management solution enables you to:
- Gain visibility into your field service operation that enables you to respond quickly to emergency service calls and resolve issues quickly – where is the closest tech with the skills for this job?
- Give service technicians tools to up-sell and cross-sell right on their mobile devices.
- Increase productivity (number of jobs billed) by 20-30% within the first six months by automating scheduling and dispatch functions.
- Leverage a self-service customer portal for service requests and service tracking to reduce administrative burden and provide a differentiated customer experience.
- Introduce new services quickly and easily with custom-configurable fields and workflows.
- Document safety and compliance conformance with time and geo-stamped photos and videos from the job site.