The availability, low cost and ubiquity of mobile devices and mobile networks has fostered a revolution in how field service organizations operate. Smartphones and tablets running purpose-built field service automation applications are replacing paper work orders. This white paper includes ten thoughts on evaluating a Field Service Automation Solution. We hope they help you choose a solution that will benefit your business, your customers and your staff.
The best Field Service Automation solutions accommodate new processes and capabilities as a company’s needs evolve, while extending the value of existing IT and mobility investments.