Field Service Market and Industry Recognition
FieldAware has been recognized in the 2020 Gartner Magic Quadrant for Field Service Management for 4th consecutive time and earned Frost & Sullivan's 2020 Customer Value Leadership award.
Gartner Field Service Management Magic Quadrant
Gartner evaluates vendors against new expectations in areas such as collaboration, safety, business models, and AI-driven decision support.
Find out why FieldAware has been recognized by Gartner for the 4th time in a row.
Frost & Sullivan 2020 Customer Value Leadership Award
When identifying providers that are demonstrating a best-in-class approach to competing in the mobilized field service management industry, FieldAware stands out with its emphasis on optimizing customer value.
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Enterprise Strength Features — Accessible To Businesses Of All Sizes
FieldAware’s field service hub simplifies field service management and puts the focus of our technology where it matters most — in the field. Our robust features and capabilities help your service organization deliver high impact results.
Schedule & Dispatch Software
Schedule work with ease and know where your techs are at all times.
1,800+ Instances implemented
95+ Industry segments served
53+ Countries supporting customers
224,511+ Monthly jobs & quotes
74,351+ Invoices processed each month
30%+ Increase in profitability
27%+ Business efficiency improvements through scheduling
32%+ Increased time to revenue
22%+ Average improved customer satisfaction
“We looked at 30 different software companies, FieldAware was the only one that ticked the majority of the boxes that we set up. We launched day one using FieldAware. It is everything we need in one place.”
Manager — Plumbingforce
“Implementing NetSuite and FieldAware gives us the ability to provide better service to our customers than the competition can offer today.”
General Manager — Intimus International
“We looked at multiple systems and we ended up choosing FieldAware. They had a seamless integration with QuickBooks, there was support included and it was the most economical.”
Owner — Allied Glass
“We wanted a solution that met our needs, and that solution is FieldAware.”
Service Manager — Stansfield Vending
“We chose FieldAware because it’s customizable, reliable and mobile. It supports the two thirds of our employees who are out in the field using smartphones. FieldAware also integrates seamlessly with NetSuite ERP, which we’ve used for CRM, accounting, invoicing and fixed assets since 2013.”
CFO — Generator Systems
“There’s nothing better than to have an application suited for your specific needs.”
Engineering Projects Manager — Sun Oil Limited
“We worked with FieldAware on what we wanted and why we wanted it and were able to get the reports we needed to meet our requirements. FieldAware encompasses everything we need.”
Maintenance Manager — Cedar Management
FieldAware is a valuable tool for field service business executives to streamline processes, accelerate cash flow, and help turn their organization into a profit center.
Gerald Hoard, Jr.
Owner — Venttex LLC
“We expect to increase by one job a day per every other tech, a considerable amount with 125 techs.”
President and COO — Accent Building Restoration, Inc.
"Our paperwork orders are virtually gone, the office staff is happy, and the field techs are generating about 15% more business than last year in roughly the same amount of time. Our cash flow has also improved because we’re able to invoice for work immediately after jobs are complete. It’s a whole new business.”
Service Director — Cross Refrigeration
“The system is fully customizable, and easy to set up. I was able to input our customer and parts lists within ten minutes. That was the most important thing to me—it’s intuitive and user-friendly.”
Service Manager — WayPoint Systems
“Results have been staggering and the outcome impressive. Most importantly, FieldAware has taken the pressure off the coordination team.”
Supply Chain Coordinator — Intimus International
Featured Field Service Insights