Learn what operational levers other successful service organizations have pulled to achieve huge results for business visibility and transparency.
FieldAware ensures information is simple to access. Managers need the data to be easy to understand, accurate and instant. Field workers and operations need real-time access to job status, customer information, location information, asset information and notifications. FieldAware provides this all in one place so you can improve your business visibility & transparency KBRs.
Key Business Requirements for Business Visibility & Transparency
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Managers with responsibility for operational and service areas of the business need to know what is happening in their organization at any time, that is a given. The manager needs to have this visibility, from wherever they are. Whether they are in the office or out and about, they need to have a good understanding of what is happening. Not from what was planned for the day or from what they are being told, but what is happening in real-time and at any time.
FieldAware’s software transparency provides better workflow visibility to and from the field. With easy integration to other systems of record, the two-way flow of data and information is captured just once and in a consistent and efficient way. No data is left unused or delayed while waiting on paperwork. An audit trail is in place reducing the chance of any lost or missing information.
All areas of the business can then have visibility into what they need, when they need it, making their work more straightforward and productive.