Dispatch & Operations

FieldAware’s field service app for operation personnel takes the edge off having to maximize value from field service expenses. It empowers operations executives with tools to control their system within one powerful application. Route optimization streamlines dispatch and operations to service more jobs per day. Service order and inventory management, ensures they have accurate information and the correct parts and equipment to keep first-time fix rates high. This amounts to higher customer satisfaction, which lays the foundation for higher cross- and up-sells from your team

FieldAware is a key tool for operations managers to maintain insight of field activities, improve revenue and deliver a quality experience to their customers.

• Easy to adopt in the field, keeping transition time to a minimum
• Helps to identify gaps in the revenue stream and employee performance
• Significantly reduces operational costs through optimized and automated processes
• Turn-by-turn directions mean your engineers have few distractions and arrive safely on time.
• Provides analytic dashboard reports to track metrics (jobs, work time, delays, employees, revenue, invoices)