Field Service Software for Commercial Equipment Management
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Field Service Software for Commercial Equipment

Protect your customer’s business by anticipating commercial equipment service needs that keeps their equipment operational.

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What Is Commercial Equipment Management Software?

Commercial equipment management software helps companies that sell and service commercial equipment dispatch the right technician quickly, track customer equipment and work order history, and use field data to find new opportunities. FieldAware supports businesses that service equipment used in retail, wholesale, food service and warehouse operations, where downtime can mean major losses for the customer.

Commercial equipment field service illustration

Reduce Overhead and Improve Cash Flow with Commercial Equipment Dispatch Software

FieldAware’s powerful and easy-to-use commercial equipment dispatch software gives your team the ability to schedule and dispatch the right tech for the right job, review full work order history, track your customer’s equipment, and use analytics to uncover new opportunities.

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What Does FieldAware Provide Specific to Your Industry?

  • Be responsive to deliver the most qualified field engineer to your customers when commercial equipment is down
  • Evaluate field performance to make strategic decisions for changes within the area you service
  • Facilitate upsell and cross-sell opportunities for field engineers to be in alignment with supply and demand
  • Use visibility into field operations to be more agile and take advantage of population and industry growth
  • Track equipment history and safety records for regulatory compliance
  • Easily access collected field data to compare ventures into emerging markets and product lines
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FieldAware scheduler interface screenshot

Industry Expertise

Commercial Equipment manufacturers are usually classified by the type of products that are handled by the machinery such as retail trade, wholesale trade and the food service industry as well as warehouses and supply depots. Commercial equipment is often the lifeblood of the businesses that rely on it. Downtime can mean major losses for the business owners, your customers. With FieldAware, you will improve first-time fix rates and the overall service experience of your customer while improving operations and service profitability.

Frequently Asked Questions

What is commercial equipment management software?

Commercial equipment management software helps companies that sell and service commercial equipment schedule and dispatch technicians, track customer equipment, review work order history and use analytics to find new opportunities. FieldAware provides these capabilities in one platform.

FieldAware helps you schedule and dispatch the right technician for the right job and respond with the most qualified field engineer when commercial equipment is down.

Yes. FieldAware lets you review full work order history and track your customers’ equipment, including equipment history and safety records for regulatory compliance.

FieldAware supports upsell and cross-sell opportunities for field engineers and uses analytics to uncover new opportunities.

FieldAware’s commercial equipment page describes equipment used in retail trade, wholesale trade and food service, as well as warehouses and supply depots, where downtime can mean major losses for the business owner.