Provide transparency for your customers with a field service portal.
A field service customer portal lets your customers request work and view the details of work already performed at specific locations. Your customer portal can be tailored to your business needs, and it helps provide an even more positive customer experience.
Customers expect instant gratification and transparency when choosing a service provider. Your portal provides an on-demand method for your customers to monitor their projects in near real time. Now, you can grow your customer base without the need to grow your customer support team.
Here is what the FieldAware’s Field Service customer portal capabilities can do for your revenue and customer satisfaction…
The customer portal can be set up in minutes and requires no prior technical knowledge to modify. Simply upload your company logo or banner, set request questions and specify footer links – and you’re ready to start accepting new business.
What sets the customer portal apart is the ability to accept new work anytime – with the click of a button. Even if it is outside of business hours, you will have an organized list of requests ready to schedule to your team in the morning.
“Results have been staggering and the outcome impressive. Most importantly, FieldAware has taken the pressure off the coordination team.”
Supply Chain Coordinator — Intimus International
Improved customer satisfaction
Improved revenue generation
Improved business efficiency
Who Benefits from the FieldAware Customer Portal?
Executive & Owner