Reach a whole new level of field service maturity with FieldAware’s field service route and schedule optimization capabilities.
Creating optimized, policy-compliant schedules shouldn’t take hours. FieldAware’s Smart Scheduler provides route and schedule optimization capabilities stripping away the stress and applying logic to do the heavy lifting for you. Finding best-case scenarios to get the maximum jobs done with the most qualified techs are no longer a guessing game, but an absolute.
Growing your field workforce shouldn’t mean hiring more back-office staff. Smart Scheduler 2.0 allows you to expand your operations without adding extra planners. By automating job assignments and optimizing technician routes, your team can work smarter—not harder.
Here is what FieldAware’s Route & Schedule Optimization capabilities can do for your scheduling and dispatch teams…
Are senior planners outperforming their junior colleagues because they better understand your customers and the requirements present at each job site? FieldAware’s scheduling policies take into account the implicit knowledge that more seasoned team members know and creates rules around skills, permits, technician working hours and availability. With real-time travel time calculations and intelligent job sequencing, technicians get where they need to be—on time, every time.
The FieldAware Smart Scheduler has built-in logic that can help you increase your employee and asset utilization. It takes into consideration service regions, worker skills, technician location and route efficiency. The result is less travel time, more jobs compleerd, fewer repeat truck rolls and a better first-time fix rate.
Key features of FieldAware’s Smart Scheduler route and schedule optimization software:
Providing benefits throughout the service organization:
A strained customer relationship due to failures of honoring SLAs, making appointments on time, and achieving timely completion of multi-stage work is a hard thing to overcome and can cost you business. Avoid this stressor with FieldAware’s Smart Scheduler optimization features, which improve the quality of service experienced by your customers through faster fix times and greater adherence to SLAs.
"Scheduling service calls are easy, and they are transmitted in real time out to the engineers for viewing and updating on their tablets, PCs or smart phones. The automation of the service chain has freed up the scheduler’s time and they now focus on other tasks, in turn, eliminating the need to hire more people.”
Erlyn Grevelt
Supply Chain Coordinator — Intimus International
10%
Increase in field worker productivity
22%
Reduce customer churn by proper technician allocation
18%
Reduce operational overhead and fuel costs
Who Benefits From Route And Schedule Optimization?
The Field
