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Management.

Our field service software for management provides deep insights and a clear direction to manage your teams for greater success.

 

Field Service Software for Management

Support your teams and business through a flexible field service app for management which operates on an open platform and delivers powerful reporting.

 

IT Management

IT professionals have minimal interaction with FieldAware’s low-maintenance, full-service cloud infrastructure and all-in, update deployment strategy. Your business will not need to host or maintain servers, nor perform process updates. FieldAware is hosted through Amazon Web Services (AWS), and being a cloud-based platform, our updates are pushed automatically as they become available.

Choosing a cloud-based field service management solution reduces internal server load requirements within your business. This helps to improve response times for mission-critical, on-premise core applications such as accounting, operating systems, and other apps used to run your business.

Here is what FieldAware’s Mobile App capabilities can do for your service organization...

Operational Management

Having visibility in the field and how to better streamline field service operations is integral to achieving success for operation managers. Our solution provides the ability to have more transparency into the day-to-day to help identify areas of improvement for your business.

 

Financial Management

Improvements in efficiency and workflow provides numerous financial benefits that CFOs love.

  • Immediate invoicing to improve cash flow Invoice accuracy: no more forgotten materials or expenses, eliminates customer disputes
  • Create technician timesheets for instant cost analysis
  • Control field service cost by minimizing travel, overtime and repeat visits
  • Easy integration means no more duplicate data entry or slow system replication
  • Syncs directly with accounting systems to provide immediate visibility into jobs invoiced and outstanding
  • Fast ROI and implementation No upfront capital investment with SaaS

More Value with FieldAware

FieldAware makes it easy for those in a management role by delivering a low-maintenance solution for your business that is always up to date.

  • Android, Windows and iOS compatible
  • Runs on Windows and Mac computers
  • No limits on system capacity Hosted through AWS – provides stability and reliability
  • All data is encrypted through 256-bit SSL security encryption Provides user-level access control
 

“FieldAware allowed us to continue to process our orders in NetSuite, as we had always done, but adding the FSO component to provide the features that NetSuite could not support natively. Adding the ability for very granular tracking was another large component of our move to this type of field service management platform.”

Ethan Bajrak

Director of Enterprise Solutions — Meadows Service Group

17%

Increase in revenue through never missing a service call

15%

Improvement in revenue generation

12%

Improvement in staff retention

Who Benefits From Field Service Mobile Apps?

Operations & Dispatch
  • Eliminate the need for timely status checks to the field
  • Customer, asset and job data are accessible anywhere, anytime
  • Field staff can be fully trained in as little as two hours

IT

  • User onboarding is as simple as downloading the app and logging in
  • Native application works offline – where no data connection is available
Executive & Owner
  • Reduce days sales outstanding (DSO) by eliminating paperwork and reentry of data
  • Monitor service metrics to repair revenue leakage
  • Reduce customer churn by 22% by arming your field staff with customer data

Get a Demo

Discover how FieldAware connects your entire field service operations and drives value to every part of your business.
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