Field Service Reporting & Insights

Measure performance to drive actionable outcomes with FieldAware’s field service reporting and insights capabilities.

You Can’t Manage What You Don’t Measure

Measure performance and process through FieldAware's in-depth analytics and reporting capabilities. Robust metrics help you to base key business decisions on near real time data from the field.

Field Service Report Software That Provides In-depth Visibility Into Your Operations

FieldAware’s field service report software provides an advanced analytics engine with a dashboard hosting 12 standard reports and an easy-to-use report builder that lets you visualize data any way you want. You can quickly access the information you need to help grow your business. Discover the services and employees that generate the most or least revenue.

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Here is what FieldAware’s Field Service Reporting & Insights capabilities can do for the visibility into your service operations…

Powerful Business Analytics Engine

FieldAware customers all have custom fields, which raises the need for a fully customizable reporting platform. Using the FieldAware Insights report builder, business leaders can aggregate multiple performance, revenue and utilization reports into a single dashboard.

Actionable Insights That Make Your Business A Success

No two operations are identical. By aggregating data from the field, your business can measure the KPIs that drive meaningful business decisions. Dashboard reports can be tailored for easy consumption by any department or leadership team. All of this is built atop a user-friendly interface that almost any user can master.

Reporting & Insights Testimonials

“We use FieldAware reporting to drill down into the drivers that support our KPIs and utilize these reports and tools to help improve efficiencies and with that comes increased margins. What’s measured, gets done.”

Chris Britt

President — M.E.S.O. Inc

Results from Reporting & Insights

30% Increased profitability

27% Improved business efficiency

17% Reduced repair costs through real-time updates and tracking

Who Benefits From Field Service Reporting & Insights?

Operations & Dispatch

Easily monitor service KPIs such as job time, lead time, and job delays
View dashboard reports from a high level or dig into the granular details
Improve operations by balancing priorities, personnel utilization and revenue management
Identify your highest-performing team members

IT

Operational components are all stored and executed in the cloud, reducing total cost of ownership
Centralized data repository eliminates the need to export data to local files
Easily visualize and share data across your organization

Executive & Owner

Increase visibility to field service operations performance and enable informed decision making
Discover which services are generating the most revenue for your business
Empower your field team to create better customer experiences at the point of service