Mobility Is The Heart Of Service
FieldAware is made-for-mobile, meaning mobility is at the forefront of our innovations. Our unique combination of rich mobile features built over a user-friendly interface means that FieldAware customers see a 27% increase in business productivity. All FieldAware apps for mobile service field technicians are native and offline enabled, meaning customer data is always at your fingertips
Get The Job Done Right — On The First Visit
For a service business, every truck roll costs money. FieldAware reduces or eliminates the need for multiple visits by putting customer work history, asset tracking capabilities and job documentation at the field engineer's fingertips. Because there is no need for stacks of paperwork, the back office can see the job status in real-time and field engineers have everything they need right from their mobile device.
Here is what FieldAware’s Mobile App capabilities can do for your service organization...
From Work Order To Cash In Record Time
FieldAware provides a direct pipeline through which work orders can be delivered to field staff. Field personnel can find the fastest and most efficient route to customers, add job details such as photos and videos, and get customer sign off on the completed job. The back office can deliver an invoice in a few simple clicks, allowing your company to get paid faster and increase the profitability of every job.
Take Advantage Of Leading Technology
We built our innovative apps for mobile service field technicians from the ground up to solve the most challenging issues in managing field service operations. Our team has years of experience in the field service industry, so we understand the problems you face every day and tools you need to solve those challenges.
Mobile App Testimonials
"Our paperwork orders are virtually gone, the office staff is happy, and the field techs are generating about 15% more business than last year in roughly the same amount of time. Our cash flow has also improved because we’re able to invoice for work immediately after jobs are complete. It’s a whole new business.”
Service Director — Cross Refrigeration
Results from Mobile Apps
17% Increase in revenue through never missing a service call
15% Improvement in revenue generation
12% Improvement in staff retention
Who Benefits From Field Service Mobile Apps?
Operations & Dispatch
- Eliminate the need for timely status checks to the field
- Customer, asset and job data are accessible anywhere, anytime
- Field staff can be fully trained in as little as two hours
- User onboarding is as simple as downloading the app and logging in
- Native application works offline - where no data connection is available
Executive & Owner
- Reduce days sales outstanding (DSO) by eliminating paperwork and reentry of data
- Monitor service metrics to repair revenue leakage
- Reduce customer churn by 22% by arming your field staff with customer data