FieldAware’s innovation has gained us the honor of being the fastest-growing field service software-as-a-service (SaaS) company on the market.
The answer was to create an all-in-one platform that included scheduling and reporting through automated, bidirectional, live communication between the field and the back office. We determined that such a system could increase the revenue for our customers by providing cues for up-sell and cross-sell opportunities, optimizing operations and service calls, improving productivity, and ultimately improving both customer and employee satisfaction. This is what we delivered.
FieldAware is the only field service management solution that was originally created to be a mobile application. We push for innovation so we can stay ahead of our customer needs. Our platform is solid and we test and re-test each update before we launch updates to our customers.
Why have we presented our story this way? Because it’s important that you know that FieldAware was founded on principles to provide the best technology and experience for our customers. Unlike other field service management companies, we’re more than a Band-Aid for covering our customer needs. We want your field service business to be healthy and continue to grow. Our focus is to: