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FieldAware NetSuite Field Service Connector.

Extend your existing (or prospective) NetSuite implementation to field operations with our FieldAware for NetSuite Connector.

 

NetSuite Field Service Management

Combining the power of NetSuite with FieldAware, our Netsuite field service integration works seamlessly, saving time for your team and freeing up your resources. Our FieldAware for NetSuite Connector relays information from one system to the next, with no down time so you always have visible data throughout all key systems.

NetSuite Field Service Profitability

Improve the profitability of each and every service call.

  • Generate more revenue and improve productivity
  • Increase customer satisfaction and service uptake
  • Reduce operational costs

Here is what FieldAware’s Mobile App capabilities can do for your service organization...

Visibility and Real-time Connectivity

Instantaneous transactions in the field — immediately available in NetSuite.

  • Mobile access to NetSuite customer, location, asset and inventory information
  • Scheduling and dispatch, electronic signature capture, photo and video attachments
  • Intuitive interface, offline functionality, iOS, Android and Windows for phones and tablets

Focused on the Technician

The most important and expensive asset in every field service organization.

  • Improve the customer experience and increase customer loyalty
  • Promote the brand and improve technician productivity
  • Real-time service excellence

“We chose FieldAware because it’s customizable, reliable and mobile. It supports the two thirds of our employees who are out in the field using smartphones. FieldAware also integrates seamlessly with NetSuite ERP, which we’ve used for CRM, accounting, invoicing and fixed assets since 2013.”

Rob Somrak

CFO — Generator Systems

17%

Increase in revenue through never missing a service call

15%

Improvement in revenue generation

12%

Improvement in staff retention

Who Benefits From Field Service Mobile Apps?

Operations & Dispatch
  • Eliminate the need for timely status checks to the field
  • Customer, asset and job data are accessible anywhere, anytime
  • Field staff can be fully trained in as little as two hours

IT

  • User onboarding is as simple as downloading the app and logging in
  • Native application works offline – where no data connection is available
Executive & Owner
  • Reduce days sales outstanding (DSO) by eliminating paperwork and reentry of data
  • Monitor service metrics to repair revenue leakage
  • Reduce customer churn by 22% by arming your field staff with customer data

Get a Demo

Discover how FieldAware connects your entire field service operations and drives value to every part of your business.
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