Amplify your investment with FieldAware’s field service app and Salesforce integration.
Integrate FieldAware with your Salesforce CRM platform to provide your customers with an informed, quality experience through your field engineers and other sales- and service-related employees.
Despite the importance of Salesforce, most businesses are still manually entering data from the field — after the fact. This results in a rise in days sales outstanding (DSO), lost upsell opportunities, and more overhead for mobile workers and back-office staff. FieldAware’s Salesforce Connector bridges the gap by seamlessly transferring job data, item costs, customer information, photos, and more from the field back into Salesforce.
FieldAware can even capture pre- and post-work signatures from a mobile device. By using the technology that your mobile workers are using today, FieldAware eliminates paperwork and errors that are common at service-oriented companies.
Here is what FieldAware’s Mobile App capabilities can do for your service organization...
FieldAware for Salesforce can help your company:
“With FieldAware the technicians have prompts they can use for the additional services and maintenance contracts we offer, as well as access to customer information through the integration with Salesforce. This makes it all very straightforward for technicians while face-to-face with our customers.”
Chris McFadden
Service Director — Cross Refrigeration
17%
15%
12%
Improvement in staff retention
Who Benefits From Field Service Mobile Apps?
IT