Establish a better process for your field service work orders.
FieldAware digitizes every field service work order — from the time it is created to the moment it is invoiced to the customer. Eliminate lost jobs, delight customers, and eradicate illegible work orders with FieldAware’s field service work order management system.
Typical paperwork orders travel many miles, and email work orders are inefficient. FieldAware takes a superior approach. Send work orders to your staff instantly through our work order app on any smart device. You can even mark fields as mandatory – like a signature collections – for clearer communication and efficient bookkeeping.
This then empowers the back office to create and manage templates and mandatory fields to increase efficiency and provide scalability.
Here is what FieldAware’s Work Order Management capabilities can do for your Operations teams…
With one tap, your field staff has all the information they need to complete the job.
Field staff can view and modify:
With FieldAware’s work order tracking software, you can track jobs from wherever you are. You know where your field workers are and what they’re doing in real-time. The color-coded schedule board and automated alerts keep the office updated on job status, whether they’re en route, on site, or finished. Map integration shows you at a glance where they are without having to make several calls.
FieldAware’s field service work order management is completely digital and integrates with the existing ERP, CRM, and accounting systems you use today. The result is real-time visibility and accurate data, helping your business to effectively, across the entire enterprise, become more efficient — and grow!
"We can provide urgent work requests with all of the relevant data right to our crews’ phones, while the office staff has the knowledge of whether the job has been completed, and its outcome.”
David Benoit
General Manager of ServiceMaster Clean
16%
Fewer incomplete orders
20%
Increased daily work order completions
17%
Increased revenue while never missing a service call
Who Benefits from Work Order Management?
The Field
